Again, just not going to work out in such a Foodie location. Others attempted to explain the presence of this unknown civilization with comparisons to archaeological finds at Great Zimbabwe. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! Wave pool is fantastic. The fast food bowling joint is $9 to $25 a meal as well and gross. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. Well if you need help quickly because your small child needs to use the bathroom and because of poor design the bathroom keeps constantly locking itself from the inside with the door having self closed because it is not level (no I am not kidding) dont text then call front desk. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Its $21 a person! The room was nice but did not care for the sink being outside of the bathroom. Third issue, when we arrived to our room we found hair everywhere in the bathroom. Skip to main content Review TripsAlertsSign in Cart Inbox See all Sign into get trip updates and message other travelers. One of the coloda beverages is $35. The waterpark is big. But there is tons to do where you never have to leave if you don't want to. Overall: Lots to do as a family! So if you are sensitive to that, be sure to ask for a room at the end. Location & Hours 3001 Kalahari Blvd Round Rock, TX 78665 Get directions Edit business info Amenities and More Staff wears masks Accepts Credit Cards Free Wi-Fi 3 More Attributes About the Business An interactive world of fun and adventure with state-of-the-art thrill rides, games, and more! Never saw anyone sanitizing these. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Note that it is a Northern owned company- Pepsi products only and Brisk tea. We waited in line for nearly two hours just to be told that our room was not yet ready. Luckily Melissa was able to help and gave us an awesome experience. Absolutely disgusting! No blankets or towels available to sit on. Tripadvisor performs checks on reviews. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. I hope you found this information helpful in planning a trip to Kalahari. There are service gaps noted by other reviews that do need improvement. 1. The property is beautiful, modern, and decked with gorgeous art and textiles. Blackout curtains work well- which is important to me! We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. The fast food bowling joint is $9 to $25 a meal as well and gross. The breakfast is only served in one location as the other resturant isnt even open yet. more. The fast food bowling joint is $9 to $25 a meal as well and gross. Who is monitoring guest coming and going? I would not pay for this again. LOTS OF WALKING! The quality of prizes is elevated!!! Tripadvisor performs checks on reviews. We did complain and recieved apologies from the staff. We waited in line for nearly two hours just to be told that our room was not yet ready. Great BBQ place called Salt n Lick across the highway & numerous restaurants less than 10 min drive away. mildew? So at least I knew they were some where close by. If youre smart, you will save your money and stay elsewhere. Outside the Rock: Lost 80s Live Tour at Haute Spot. The massive resort and convention center boasts 1.5 million square feet and is the ultimate destination for a family vacation, corporate meeting, or special event! He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. From 1932, twenty five expeditions were launched to find the Lost City. Kalahari Resorts & Conventions - Round Rock. I callBack I just told you we closed at 10. Click. Activities: Waterpark is the only feature that comes with your stay. Xian, went above and beyond to help locate it and return it to my son. Or a $500 glass of wine? The grand scale from the outside is huge. Beds were very comfortable (soft). Over and over this was witnessed. There is very little room service, no in room coffee maker, no valet parking. Last minute changes I guess. Kalahari offers 975 guest rooms, a thrilling indoor theme park, a luxurious spa, 20 on-site dining options, a state . Outdoor pools should be heated and open. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. Tripadvisor performs checks on reviews. I had noticed the front desk clerk at the time making a strange face when loading my blue bracelet and I had asked if she charged the wrong card and she lied and said NO. They enjoyed the waterpark and all of the amenities the resort had to offer. And deafening. One of the coloda beverages is $35. 5. We are so grateful they took the extra time to look for the bear. Yesterday half the slides were closed. We ordered the 20in pizza that was $29. We were very excited to play and have fun. Farini subsequently presented a paper to the Royal Geographical Society (it was read in his absence[1] ) and photographs taken on the expedition were publicly exhibited, increasing his notoriety and that of his journey. They open at different times. If there are no adults allowed on certain slides, have it stated. And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! Xian, went above and beyond to help locate it and return it to my son. We ate remaining meals off property. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. I go back once in a while because the theme park is open in public even their restaurants. The history reports the existence of a ruined city found in the Kalahari Desert in southern Africa. All the F&B outlets are just ehh. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Dont waste precious childhood memories by faking that everything is ok and yall are having a great time. Nope told by front desk they not answering at 10:30 because they close at 11 and are probably tired. They even off cabanas with the personal pools!4. On his return to Europe, he published a book detailing his experiences which included descriptions of unusual rock formations which he believed to be ruins of hitherto unknown buildings. Seriously? Kalahari Resorts & Conventions: Lost and Found - See 160 traveller reviews, 247 candid photos, and great deals for Kalahari Resorts & Conventions at Tripadvisor. Kitsch, cheesy, cheap. For a kids focused space connected to the arcade, imo, thats just asinine. This is a beautiful property with African theme. November 12, 2020 12:48 PM Eastern Standard Time. OkayLong version now: There are several kinks that need to be worked out. The grand scale from the outside is huge. Cool Ill stand in the heat for an hour. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. Fine we will get room service! Ice cream parlor and candy shop- $7 for 1/4lb of candy. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. Long wait for elevators at peak times & opted for stairs towards end of trip. 2. Hotel is clean, rooms are clean. Kitsch, cheesy, cheap. le-de-France is the most densely populated rgion in France. Kalahari Resorts and Conventions opened earlier this month in Round Rock, about 20 miles north of Austin, and it's truly a unique, all-under-one-roof experience that offers pure fun -- with . It feels like its all about the bottomline. We celebrated my sons 9th birthday here and rented the 3 room presidential suite and a king bed/bunk suite. If you want some sort of paper trail or invoice, you must ask for it. We cant hear all the kiddos running round above which is a win in our book. I've been in the hospitality industry for over 16 years and am disappointed in the customer service of the facility more than anything- but hopefully these issues will be resolved as time goes on. We were able to do everything and everyone had a blast. If your child is tall like mine, age is irrelevant. The staff was not very friendly at all it was like they did not care about customer service at all. If you have them at home, bring them. Who is monitoring guest coming and going? Our room is super cute, nice and clean. Perfect for us. Cabana rentals very pricey during summer upwards of $400+ at water park. This is the version of our website addressed to speakers of English in United Kingdom. If youre smart, you will save your money and stay elsewhere.More. It's only been open for 3 weeks and already this many issues! I then parked in the back 40 and my daughter and I trudged with our luggage to the front door. more. Nope. Larger mini fridge and microwave available. Swept away by the hand of time. The lady at the register, Jessica was rude and not helpful at all. This place is beyond amazing! Oh wait I forgot to Mention despite being several hundred dollars a night and no housekeeping the only room service option is pizza. Their room rates have increased exponentially since opening last fall. 71,748 views Mar 28, 2021 Join ranger as he shows you around the kalahari water park located in round rock texas. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. I brought my daughter to Kalahari in Round Rock for the 4th of July Weekend. 60 tickets to do the big zip line. It's like a Vegas for kids. Hello Ms. Williams. They enjoyed the waterpark and all of the amenities the resort had to offer. There are service gaps noted by other reviews that do need improvement. Every child under 48" must wear some sort of life jacket. The service issues will eventually work themselves out. This was our 1st stay with Kalahari Round Rock and it will be our only. This was a huge mistake because had she just told me I could've moved funds. Who is monitoring guest coming and going? We had a King Bunk Suite and it was a beautiful set up and my boys loved the bunkhouse, especially because they had their own TV so they could watch cartoons. Nope. LOTS OF WALKING! I am completely over Kalahari Resorts and would have checked out after we found the dirty bathroom if it were not for my young children being . Next time I am going to look into renting a cabana. Xian, went above and beyond to help locate it and return it to my son. Lowest Rate Guarantee. Its 70* out today so idk what the truth was. Last minute changes I guess. Round Rock, TX 78665 (512) 651-1000. Hi whenag2018! Spent hours in there. I called to complain and we were given a late check out at no charge which was very appreciated. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. When one thinks of themed family friendly resorts what comes to mind? They have considered all things from babies to teenagers. To test this premise Clement explored what he regarded as Farini's true route and discovered a set of monumental rocks, resembling walls. Upon leaving the hotel is when I discovered my account had gone negative due to the extra $300 charge, I called to confirm what happened a very helpful director of guest services Ruben Wong finally heard my complaints and offered an upgrade to a large room if I chose to return again and removed an extra fee we had to offset my overdraft charges. It is called Tom Foolerys. Check-in time begins at 4:00 pm. November 15, 2022 Amy Smith 0. Needless to say I will never go back. As in! Click Here to Book Direct. Never saw anyone sanitizing these. We were told our rooms would be close and on the third floor. 2. Nope. Kalahari Resorts and Convention, located in Round Rock, TX, offers a unique all-under-one-roof experience for your meeting or event. So if you are sensitive to that, be sure to ask for a room at the end. After the day we went back to our rooms to relax and enjoy our tub with water jets only the tub didn't actually work the knob to control the jets wasn't even functional. Review of Kalahari Resorts & Conventions Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. First issue, the line to check in was INSANE. Im creative! The next morning I really got to see what this place was really like. The initial start to our getaway started with a 40minute check in, not counting the additional time we waited just to talk to the front desk clerk. The resort is huuuuge! But we expected the service that goes with it. I later found out they charged my separate card $300 and the card I used to book my room causing me overdraft charges which I discovered after my trip. You can check in at any point and enjoy all of the activities- just won't have a room to place luggage in until you get a text that the room is available. SO MUCH for littles to do! Read the long version for specifics on guidance on how to stay from a hospitality perspective. If everyone needs to be in a raft on the lazy river, have it stated as well. We can't thank Xian and the staff enough. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. Click? We couldve just said nothing at breakfast and walked out after eating. Shows you around the Kalahari water park located in round Rock, TX offers. Told by front desk they not answering at 10:30 because they close 11. You we closed at 10 from a hospitality perspective that was $ 29 4th! Room was not yet ready, my son realized he lost/left his beloved bear at the end and... As he shows you around the Kalahari Desert in southern Africa tall mine! Have it stated time consuming placing the harness on everyone, but there should have been more hands on during! Only been open for 3 weeks and already this many issues, toddler areas, areas! Is the version of our website addressed to speakers of English in United Kingdom, no clothesline the! 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