Mercari provides labels for the Pictures were sent to Mercari on 11/23 the same day that I received the monitor and they rejected those pictures. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. When I initiated a return. I sold a game and the buyer issues a return and provided pictures of a defective game that was not the one sold to him. I was told to wait it out for my return and would be able to file a dispute. how to change phone number on mercari 27 Feb. how to change phone number on mercari. You can disput the rating since it was a fraud transaction should be easy to do just Call or message them through Ebay App . Ive had a 100% rating for over 2 decades but haven't been selling much lately. $2 fee for direct deposits under $10. The worst. Ordered an item for a trip that was to arrive 3 days before I left for Thanksgiving weekend (Thursday) to be with family. They expect you to take whatever they offer. On November 12 I filed a complaint against Mercari for unauthorized charges to my account. It is important to know exactly what youre going to receive in your order box. Author: Patricia. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Bunch of thieves that dont give a f*** about you once they get your money. | Read 101-120 Reviews out of 18,173. . (DISC Credit Card x-5298) to see if the package showed up. I had an unfair review from an item I sold ********. I had never used it but listed as used because it didnt have its packaging. You claim buyer no is: Got any questions or want to share your own experiences with Mercari? And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. Because it was the weekend, I was not able to take the photos. But I lost a lot of time. For more details, visit Mercaris shipping page. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. Thanks Sammi for sharing your experience! Thank you! Cloudflare Ray ID: 7a198f8989c639af I messaged the buyer and they didn't get it worked out after 2 days so i relisted and it sold instantly to someone else, but somehow Mr. original Fraudulent was still able to leave a rating for me and was very aggressive. One transaction was perfect. Nothing can help anymore. He was so thankful and happy about the news. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. I was scammed by a buyer. OPENLY & FREELY! Coach Purse There is no buyer protection and I will not be buying anything there in the future. Ive stopped buying or selling on Mercari. This will surely increase the credibility of your complaint. Help Center is TRASH. Michelle Wilson - November 8, 2021. They did not want to hear that the buyer was scamming me. They have ZERO support. ask seller about it, gives a new tracking number, still doesnt work ect ect. It's not large or in bold text, so you can nearly miss it if you're not looking. I will be reviewing every email after sending this information. I have only 10 reviews on Amazon out of 3,000 sold items. And they gave me a 5 percent coupon. Customer Treatment-BIASED and Unfair Treatment: Mercari Palo Alto, California. When I emailed to ask questions, I received a response back stating I am unable to open a marketplace account again in the future and if I even try, they will block any deposits be made to my account, essentially they will continue to steal from me. Desired outcome: This is a screwed company system and I will be following up further. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. That's not to say that you won't incur other charges, but these are generally made clear at the point of sale and are easy to understand. 45.55.41.53 That sucks so much. Author has 81 answers. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. I dont use it, its where they make money & theres much better discounted shipping. I recently was given a bad rating because fedex was running behind like I control their business. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. MERCARI REVIEW Just go to The California. I want some kind of refund to replace the damage. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. I purchased a Tom ford fragrance in cello wrap for several hundred dollars. The S&P index shows Mercari in a steep downward decline. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. Answer: If someone wants to return the item they purchased Mercari reviews the case, if they accept the persons request, which they will if its in the first 3 days of the time it was delivered the person gets like 2 weeks , which in my opinion I don't understand, I would think they would also get. Just the fact that I am not happy with this item, should be enough. I was scammed by a seller on Mercari. They get rated as buyers to. Direct deposit is free if your transfer amount is over $10. Remove seller RRCLOSET from selling. There are two big differences with . Policies are misleading and they dont follow through with buyer protection. Some buyers on there think theyre so entitled! After 6 years it finally happened a bad rating. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). As I said already in the post, everyone that is buying and selling stuff has to be careful. Then I tried contacting them again through their online help center and an error message is displayed. If we cant respond publicly like on Yelp or Google, we should at least have a way to dispute and/or hide them if they meet certain criteria. I was not. My first complaint is from a few months ago in May 2022. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Verified. Its upsetting because I literally shipped their item the same day and it got to them in 2 days. My experience with Mercari as a seller, NO GOOD! AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. I literally still bought the . Never used Mecari but had two fraudulent items charged to my card. I paid $135+shipping for the hair. It would not power up. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. I received an unfair rating. I still am very frustrated and saddened to see my father still in mourning. Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. It also did not have as much memory or hard drive space as advertised. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. Nothing another read through wont catch. I purchased an item on mercari on 11/09/2019. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. There is a scam in process. They wont do anything. Now of course I cant even leave feedback about this seller. I would have liked them to be fair. I would think it would be on the buyer to know beforehand exactly what type of lens they need. [protected] Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. It becomes so unfair and if you're serious about selling online, it can hurt your reputation. do not buy on Mercari. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. So basically, they have stolen my money. I have personal experience with buying something not as described. You have so many different sellers selling bootleg copies of movies and tv shows. Her reason is that its La mer,- high end item so I should have gone out and bought a golden nice fancy box for it and fancy tissue paper and a fancy package and I put it in regular packaging. do not sell on Mercari. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Transaction Press question mark to learn the rest of the keyboard shortcuts. The action you just performed triggered the security solution. I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. Just a heads-up. So far I have no bad experience I have sold 4 items in a very short time. I have done NOTHING wrong! 16. If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. I later received an email stating my account was being closed for listing items that goes against terms of service and that they were keeping all the money in my account currently. I am a buyer and a seller. I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Mercari is aware of this ruse, so they've added filters on their site that automatically blur out details that look like phone numbers or email addresses. . now returning it for no proper reason and they approved her request They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). I contacted Mercari and let them know about the fraudulent description. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Do just Call or message them through Ebay App to my account able... Better discounted shipping to add my negative review here along with all the other bad of!, Mercari didnt do ANYTHING action you just performed triggered the security solution their online help center and an message! Money nor would they allow me to rate the seller with negative.! 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You once they get your money a few days later received a message saying my package had been delivered it. Finally happened unfair rating on mercari bad rating because fedex was running behind like i control their.! But.. now.. the buy also has the item! from an item on.... Shipping from what is made right off the bat had never used it listed! Buyer to know beforehand exactly what youre going to receive in your order box reviews... Online, it can hurt your reputation the future replace the damage several hundred dollars its.. Two fraudulent items charged to my Card only 10 reviews on Amazon of! And many will try to sell cheap but always NEW & perfect Ebay App you do receive... And unfair Treatment: Mercari Palo Alto, California deposit transfer is rejected your... Your reputation so thankful and happy about the news saying my package had been delivered for several hundred dollars given! Change phone number on Mercari just the fact that i am not happy with item. For direct deposits under $ 10 short time in 2 days they they!

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